📑 Chosen Kicks – Store Policies

1. Shipping Policy

We currently deliver all across Delhi NCR.

Orders are processed within 24-48 hours after confirmation.

Delivery time: 3-7 working days (depending on your location).

Free shipping is available on all prepaid and COD orders.

COD is available for all orders in Delhi NCR.

To avoid fake orders, we may ask for a small advance confirmation fee before dispatching certain products.

Our team will call/WhatsApp you for verification if required

At Chosen Kicks, every product goes through a strict quality check before dispatch, so you always receive the best.

Since our products are limited, exclusive, and carefully curated, we currently do not offer returns or exchanges.

However, your satisfaction matters to us 💯.

If your product arrives damaged, defective, or incorrect, please contact us at support@chosenkicks.com or WhatsApp within 12 hours of delivery, and our team will assist you immediately.
Refunds or replacements (only in case of wrong/defective product) will be processed after verification.

We hope you understand that this policy helps us maintain the authenticity and exclusivity of our collection.

Once you place an order, our team will contact you for confirmation.

Only after confirmation, your order will be processed and shipped.

If you wish to cancel, you may do so within 12 hours of placing the order.

After your order is confirmed and prepared for shipping, cancellation is not possible.

This process ensures that every order we ship is accurate, genuine, and delivered smoothly to our valued customers.

Your personal details are collected only for order processing and delivery.

We never sell or share your data with third parties.

Payment details are 100% secure and encrypted.

If you have any questions about our policies, please reach out to us:

📩 Email: support@chosenkicks.com

📱 WhatsApp: +91-XXXXXXXXXX